Leaderboard / Freshsales
AI-first sales CRM by Freshworks.
Holding № 8 · since June 2026 · at $185
Freshsales is Freshworks' answer to a simple question: why does sales software have to feel like work? The interface is clean, setup takes an afternoon, and Freddy AI is everywhere: scoring contacts, forecasting deals, writing emails and flagging the pipeline risks a busy manager would miss.
Phone, chat and WhatsApp are built in rather than bolted on, so smaller teams get a genuine multichannel stack, with a free tier to start and a Nasdaq-listed company behind it.
“Uncomplicated CRM, with the AI doing the heavy lifting.”
Contact scoring, deal insights, out-of-office detection and AI-drafted emails.
Buy numbers, call, text and WhatsApp from inside the CRM.
Kanban deals with weighted forecasting per stage.
Live in days. Consistently top-rated for ease of use and admin.
Automated multi-step outreach with reply detection.
Auto-assignment, SLA-style reminders and field updates on autopilot.
Contact management for up to 3 users.
See detailsPipelines, sequences, built-in phone.
See detailsMultiple pipelines, Freddy AI insights.
See detailsCustom modules, audit logs, dedicated manager.
See detailsPer user per month, billed annually. Snapshot as published in August 2026; their official pricing page is the source of truth.
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